Shrink Staffing Costs, Boost Customer Service

Woman using kiosk on street
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Kiosks designed specifically for the public sector are growing in popularity in almost every branch of the government. Why? They make it easier for agencies to better serve large numbers of people by automating high-volume, staff-intensive tasks. With a Viewpoint kiosk in your facility, you can provide convenient access to key local, state and federal services, such as driver’s license renewal or excise tax payment. 

You’ll not only decrease wait times but shrink operations costs by minimizing the staff needed to service your audience – a win-win for your agency and your constituents. And with enhanced functionality like built-in cameras, retina scanners and signature pads, digital kiosks can also help your agency enhance security.

Government kiosks can be used for a spectrum of use cases, including:

  • Visitor management
  • License and tag renewal
  • Fine and exist tax payment
  • Ticketing
  • Certificate requests
  • Tuition payment
  • Security check-in
  • Mass transit passenger management

Viewpoint designed an easy-to-use, interactive system for the Township of Euclid, Ohio that allowed visitors to order vital documents such as birth certificates at their convenience.