Improve the Patient Experience

Healthcare office
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Healthcare

Self-service kiosks increase efficiency and promote greater patient satisfaction in healthcare settings from the ER to urgent care clinics to physician waiting rooms. When situated in the registration area, on average, healthcare kiosks compress the check-in process from 10 minutes to 2 minutes. Automating patient intake not only enhances safety by minimizing contact between patients and staff, it also decreases the staff’s administrative burden since patients can schedule appointments, make payments and verify eligibility without assistance 

Whether you’re looking for a self-service kiosk for check-in, verification and other transactions, or an information kiosk for wayfinding or non-transactional needs, your Viewpoint kiosk can:

  • Boost office efficiency
  • Enhance the overall patient experience
  • Streamline patient check-in and eligibility verification
  • Increase revenue
  • Reduce late cancellations and missed appointments
  • Foster better patient health outcomes

The medical kiosk market is expected to expand by nearly 15% in the next decade, propelled by widespread use of digital health and growing acceptance of AI in the healthcare sector.